Last updated: June 30, 2026
All sales are final. A Firm Foundation does not offer refunds on any purchase.
Because our products are digital educational resources delivered immediately upon purchase, all sales are final. We do not offer refunds, credits, or exchanges for any product, regardless of whether the corresponding tool, guide, or resource has been accessed, downloaded, or used.
We encourage you to carefully review each product's description, included tools, and pricing before completing a purchase. If you have questions about what a product includes before buying, please contact us at the email below.
If you believe you were charged in error — for example, a duplicate charge or an incorrect amount — please contact us as soon as possible so we can investigate. This policy addresses refunds for completed, accurate purchases; it does not limit our ability to correct genuine billing errors.
Questions about this Refund Policy can be directed to: info@tenantrapidresponse.com